Frequently Asked
Questions

Browse the catalog, pick the skin you want, and proceed to checkout. Once your payment is confirmed the skin lands in your Steam inventory — usually within minutes.

Yes. Skins are delivered directly to your Steam inventory, so a valid Steam account is required. Login is handled through official Steam authentication — we never see your password.

SkinForge is a store, not a marketplace. Currently we only sell skins. We may introduce a selling feature in the future — stay tuned.

Most skins are delivered instantly after payment. In rare cases it may take up to 15 minutes depending on Steam's trade system status.

Check your Steam trade offers first. If nothing arrives within 30 minutes, contact our support team via the Contact Us page and we'll resolve it right away.

We accept all major credit and debit cards — Visa, Mastercard and American Express. All payments are processed securely through our payment provider.

Absolutely. All transactions use SSL encryption and trusted payment gateways. We never ask for your Steam password — only official Steam Login authentication is used.

Reach out via the Contact Us page or email support@skinforge.com. We aim to resolve all issues within 24 hours.